Cancellation

Cancel free of charge until 14 days before check-in. We return anything you have paid toward the stay.

Inside 14 days, 50% of the lodging total (nightly rate after any promo, cleaning, and IVA) is due. If you already paid more than that, we return the difference.

Inside 48 hours of check-in, or after you have arrived, the stay total is non-refundable.

Cancel or move an experience until 72 hours before it starts and we refund that line. Inside 72 hours, the line is due unless the operator cancels.

If weather, park closures, or sea conditions cancel a day, we move it or refund it. You are not charged again to try the next morning.

A refundable hold of $400 is taken with a confirmed stay and released after checkout if the house is as you found it. It is not a cleaning fee and it is not part of the nightly rate.